Help in your language
You can get free help in your language for the main programs. When you call, say the name of your language in English (for example, “Chinese,” “Korean,” “Vietnamese,” “Russian” or “Tagalog”) and ask for an interpreter.
Social Security, SSI and Extra Help
- Phone: 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday, 8 a.m. to 7 p.m. local time.
- Interpreters: free, in more than 200 languages, by phone or at an office.
- Information in other languages: ssa.gov/multilanguage has publications in Chinese, Korean, Vietnamese, Russian, Tagalog, Haitian Creole, Arabic and other languages.
Medicare
- Phone: 1-800-MEDICARE (1-800-633-4227, TTY 1-877-486-2048), 24 hours a day, 7 days a week (except some federal holidays). Ask for an interpreter.
- Information in other languages: medicare.gov/about-us/other-languages.
Free Medicare counseling (SHIP)
Every state has a State Health Insurance Assistance Program that gives free, unbiased help with Medicare, drug plans and help-paying programs. Many have counselors who speak other languages or use interpreters.
- Find yours: shiphelp.org or 877-839-2675.
Asian-language helpline (NAPCA)
The National Asian Pacific Center on Aging runs a free helpline for help with Medicare, Social Security and other benefits:
| Language | Phone |
|---|---|
| Mandarin | 1-800-683-7427 |
| Cantonese | 1-800-582-4218 |
| Korean | 1-800-582-4259 |
| Vietnamese | 1-800-582-4336 |
| English | 1-800-336-2722 |
More at napca.org/helpline.
Local help: Eldercare Locator
The Eldercare Locator connects you with your local Area Agency on Aging and other services, such as meals, transport and help at home.
- Phone or text: 1-800-677-1116
- Online: eldercare.acl.gov