Free help lines in New Hampshire
State and local agencies that help older adults and their families in New Hampshire. Calling them is free.
ESB (EverySeniorBenefits.com) is not a government agency. These numbers reach the agencies directly. We have no phone line of our own and never charge for help.
In an emergency, call 911.
Read the New Hampshire benefits guide
New Hampshire agencies
Medicaid and help paying Medicare costs
NH Medicaid (Medical Assistance)
New Hampshire Department of Health and Human Services
- Phone 1-844-275-3447 1-844-ASK-DHHS, DHHS Customer Service Center
- TTY 1-800-735-2964
- Hours Monday through Friday, 8:00 a.m. to 4:00 p.m. ET
- Website dhhs.nh.gov/programs-services/medicaid/nh-medicaid-medical-assistance-eligibility
- Online nheasy.nh.gov
Checked 2026-10-18 on dhhs.nh.gov
Food help (SNAP)
Supplemental Nutrition Assistance Program (SNAP)
New Hampshire Department of Health and Human Services
- Phone 1-844-275-3447 1-844-ASK-DHHS, DHHS Customer Service Center (same line as Medicaid); apply through NH EASY
- TTY 1-800-735-2964
- Hours Monday through Friday, 8:00 a.m. to 4:00 p.m. ET
- Website dhhs.nh.gov
- Online nheasy.nh.gov
Checked 2026-10-18 on dhhs.nh.gov
Free Medicare counseling
ServiceLink Resource Center (New Hampshire SHIP)
New Hampshire Department of Health and Human Services
- Phone 1-866-634-9412
- Website servicelink.nh.gov/medicare/index.htm
Checked 2026-10-18 on www.shiphelp.org
Aging services and local help
ServiceLink Aging and Disability Resource Center
New Hampshire Department of Health and Human Services
- Phone 1-866-634-9412 Calls usually go to your local ServiceLink office
- Website dhhs.nh.gov/servicelink/contact-servicelink
Checked 2026-10-18 on www.dhhs.nh.gov
Help with energy bills
Fuel Assistance Program (FAP)
New Hampshire Department of Energy
- Phone 211 Apply through your local Community Action Agency; call 211 to find yours
- Website energy.nh.gov/consumers/help-energy-and-utility-bills/fuel-assistance-program
Checked 2026-10-18 on www.energy.nh.gov
Report abuse, neglect or exploitation
Adult Protection Program
New Hampshire Department of Health and Human Services, Bureau of Elderly and Adult Services
- Phone 1-800-949-0470 Local 603-271-7014; After hours, weekends or holidays call 911 or local police
- Hours 8:00 am to 4:30 pm, Monday through Friday
- Website dhhs.nh.gov/report-concern/adult-abuse
Checked 2026-10-18 on www.dhhs.nh.gov
Nursing home and assisted living complaints
Long Term Care Ombudsman
New Hampshire Office of the Long Term Care Ombudsman
- Phone 1-800-442-5640 Local 603-271-4375
- Website dhhs.nh.gov/about-dhhs/long-term-care-ombudsman
Checked 2026-10-18 on www.dhhs.nh.gov
Report Medicare fraud and billing errors
New Hampshire Senior Medicare Patrol (SMP)
New Hampshire Department of Health and Human Services, State Unit on Aging
- Phone 1-866-634-9412 Through ServiceLink
- Website servicelink.nh.gov/fraud/index.htm
Checked 2026-10-18 on smpresource.org
Insurance questions and complaints
Consumer Services
New Hampshire Insurance Department
- Phone 1-800-852-3416 Toll-free in state; local 603-271-2261
- Website nh.gov/insurance/consumers
- Email [email protected]
Checked 2026-10-18 on www.nh.gov
Scams and consumer complaints
Consumer Protection & Antitrust Bureau
New Hampshire Office of the Attorney General
- Phone 1-888-468-4454 Consumer Protection Hotline; local 603-271-3641
- Hours Weekdays, 9am to 3pm
- Website doj.nh.gov/consumer
- Email [email protected]
Checked 2026-10-18 on doj.nh.gov
National help lines
Social Security national line
Social Security Administration
Call about retirement, disability, survivor or SSI benefits, Social Security cards, Medicare enrollment and replacement Medicare cards.
- Phone 1-800-772-1213
- TTY 1-800-325-0778
- Hours Monday to Friday, 8 a.m. to 7 p.m. local time; automated phone services 24 hours a day
- Languages Spanish and other-language pages at ssa.gov/es and ssa.gov/multilanguage
- Website ssa.gov
- Online Sign in to or create a my Social Security account (benefit letters, SSA-1099, direct deposit, address change, Statement)
Waits are usually shorter in the morning and later in the week and month. The automated line, open 24 hours, can send a benefit letter, a replacement SSA-1099 or Medicare card, and change your address or phone. Find a local office at ssa.gov/locator.
Checked on www.ssa.gov
1-800-MEDICARE
Centers for Medicare & Medicaid Services
Call about Medicare coverage, claims, bills, plan choices and enrollment, drug plans, and to report suspected Medicare fraud or file complaints.
- Phone 1-800-633-4227 (1-800-MEDICARE)
- TTY 1-877-486-2048
- Hours 24 hours a day, 7 days a week (except some federal holidays); live chat same hours
- Languages Ask for an interpreter (medicare.gov/about-us/other-languages)
- Website medicare.gov
- Online Live chat with Medicare
This is also how to reach the Medicare Beneficiary Ombudsman: if your plan or 1-800-MEDICARE has not solved a problem, ask the representative to send your complaint to the Ombudsman. Drug and Medicare Advantage plan complaints can also be filed online at medicare.gov/my/medicare-complaint.
Checked on www.medicare.gov
Medicare quality help line (QIO)
Acentra Health
Appeal if you think a hospital, nursing home or other Medicare provider is ending your care too soon, or complain about the quality of care.
- Phone 1-888-319-8452
- TTY 711
- Hours Weekdays 9 a.m. to 5 p.m.; weekends and holidays 10 a.m. to 4 p.m. (local time)
- Website acentraqio.com
Checked on acentraqio.com
Eldercare Locator
U.S. Administration for Community Living (run by USAging)
Find local help for older adults and caregivers: Area Agency on Aging, meals, transportation, in-home care, caregiver support, legal help and more.
- Phone 1-800-677-1116
- TTY 711
- Hours Monday to Friday, 8 a.m. to 9 p.m. Eastern
- Languages Spanish-speaking specialist by phone; interpretation in 150 languages during business hours
- Website eldercare.acl.gov
- Email [email protected]
TTY users: call 711 and ask the relay operator to connect you to 1-800-677-1116.
Checked on eldercare.acl.gov
National Elder Fraud Hotline
U.S. Department of Justice, Office for Victims of Crime
For people 60+ (or family) who lost money or were targeted by fraud; case managers help you report it and connect to resources.
- Phone 1-833-372-8311 (1-833-FRAUD-11)
- Hours Monday to Friday, 10 a.m. to 6 p.m. Eastern
- Website justice.gov/elderjustice/find-help-or-report-abuse
- Online Elder Justice locator for state and local resources
Checked on www.justice.gov
988 Suicide & Crisis Lifeline
988 Suicide & Crisis Lifeline (funded by SAMHSA)
Call, text or chat any time if you or someone you care about is in emotional distress, a mental health or substance use crisis, or thinking about suicide.
- Phone 988
- Text 988
- Hours 24 hours a day, 7 days a week
- Languages Spanish: press 2 when calling; Spanish text and chat available; interpretation services offered
- Website 988lifeline.org
- Online Chat with a counselor online
Phone menu: press 1 for the Veterans Crisis Line, press 2 for Spanish. Free and confidential. In immediate danger, call 911.
Checked on 988lifeline.org
Page last reviewed: 2026-10-18